Traveling to Saint Helena, a remote island in the South Atlantic, requires some planning, especially when it comes to staying connected. This guide will walk you through everything you need to know about purchasing a SIM card in Saint Helena, from where to buy one to the costs and benefits of having local mobile service. We’ll also cover how to buy and use an eSIM in Saint Helena.
Where Can I Get a SIM Card for Saint Helena?
When traveling to Saint Helena, you can purchase a SIM card either before you depart or once you arrive on the island.
Purchase Before You Travel
Benefits of Buying Before You Travel
- Immediate Connectivity: Start using your phone as soon as you land without any delays.
- Convenience: Avoid the hassle of searching for a SIM card store upon arrival.
- Preloaded Plans: Enjoy preloaded data and calling plans, making your SIM card ready to use immediately.
Purchasing a SIM card before you travel can be done through various online platforms that specialize in international SIM cards. These cards often come with preloaded credit, data, and calling minutes, ensuring you have connectivity as soon as you arrive.
Buy Your Tourist SIM Card in Saint Helena
If you prefer to buy a SIM card upon arrival, you can do so at the airport or in various stores on the island. Given the small size of Saint Helena, you’ll find limited but adequate options to get connected.
Who Are the Main Operators in Saint Helena?
Saint Helena has a single mobile network operator, Sure South Atlantic Ltd, which offers mobile and internet services on the island.
How to Buy a SIM Card with Sure South Atlantic Ltd
Sure South Atlantic Ltd is the only telecommunications provider on Saint Helena. Here’s how you can get a SIM card with them:
- Visit a Sure Store: You can purchase a SIM card at Sure’s main office in Jamestown or other authorized outlets.
- Provide Identification: You’ll need to present a valid ID, such as a passport, for registration.
- Choose a Plan: Select from a range of prepaid plans that offer different data, call, and text options.
Benefits of Buying Your SIM Card in Saint Helena
- Local Rates: Benefit from local rates for calls, texts, and data, avoiding high roaming charges.
- Flexible Plans: Choose from various prepaid plans to match your usage and budget.
- Reliable Coverage: Enjoy network coverage across the island, ensuring you stay connected.
How Much Does a Prepaid SIM Card in Saint Helena Cost?
The cost of a prepaid SIM card in Saint Helena from Sure South Atlantic Ltd varies depending on the plan you select. Generally, SIM cards are affordable, with prices starting from around £5. Data plans and call packages vary, with basic plans costing around £10 to £20 for reasonable data and call allowances.
Using an eSIM in Saint Helena
Currently, eSIM technology is not widely supported in Saint Helena. Travelers should plan to use a physical SIM card from Sure South Atlantic Ltd for their mobile connectivity needs.
Guide to Using eSIM.net in Saint Helena
Step 1: Check Device Compatibility
Ensure your smartphone supports eSIM technology. Most modern smartphones, including models from Apple, Google, and Samsung, offer eSIM functionality. Verify your device’s compatibility by checking its specifications or consulting the manufacturer’s website.
Step 2: Visit the eSIM.net Website
Navigate to the eSIM.net website to explore the available eSIM plans for Saint Helena. Review the various plans offered, considering factors such as data allowances, validity periods, and pricing.
Step 3: Choose a Data Plan
Select an eSIM data plan that meets your needs in Saint Helena. Consider the duration of your stay, expected data usage, and whether you plan to travel to other areas within the territory. Choose a plan that provides sufficient data for your requirements.
Step 4: Purchase the eSIM
Once you’ve chosen a suitable plan, proceed to purchase it through the eSIM.net website. During the checkout process, ensure you provide a valid email address to receive your eSIM activation details. Double-check your order for accuracy before completing the transaction.
Step 5: Install and Activate the eSIM
After purchasing the eSIM plan, you’ll receive an email containing a QR code and instructions for installation and activation. Follow these steps to set up your eSIM:
- Access eSIM Settings: On your smartphone, find the eSIM settings menu. The location may vary depending on your device’s operating system (iOS or Android).
- iOS: Go to
Settings > Cellular > Add Cellular Plan. - Android: Go to
Settings > Network & Internet > Mobile Network > Advanced > Carrier > Add Carrier.
- Scan QR Code: Use your device’s camera to scan the QR code provided in the email. This action will initiate the eSIM installation process.
- Configure eSIM: Follow the on-screen prompts to complete the installation and configuration of your eSIM profile. You may need to specify whether the eSIM will serve as your primary or secondary cellular plan.
- Activate eSIM: Once the eSIM profile is installed, activate it by enabling cellular data on your device. Confirm successful activation by checking for network signal indicators.
Step 6: Test Connectivity
After activating your eSIM, verify that your device can establish a reliable internet connection. Test various functionalities such as web browsing, messaging, and calling to ensure seamless connectivity.
Additional Tips:
- Data Monitoring: Keep track of your data usage to avoid exceeding your plan’s limits. Use built-in data monitoring tools on your device or consider installing third-party apps for this purpose.
- Backup QR Code: Save a digital copy of the QR code and activation instructions for future reference. Store them securely in your email or cloud storage.
- Customer Support: If you encounter any issues during the setup process, contact eSIM.net’s customer support for assistance.
SIM Card Saint Helena FAQs
Why Should I Buy a SIM Card for Saint Helena?
Buying a local SIM card allows you to enjoy local rates for calls, texts, and data, avoiding high international roaming fees. It ensures reliable mobile connectivity throughout your trip, making it easier to navigate, communicate, and share your experiences.
What If I Have a Problem with My SIM Card in Saint Helena?
If you encounter issues with your SIM card, visit the Sure South Atlantic Ltd office in Jamestown. They have customer service representatives available to assist with technical problems, account issues, or plan changes.
Can I Use Wi-Fi in Saint Helena?
Wi-Fi is available in many hotels, cafes, and public spaces across Saint Helena. However, having a local SIM card ensures you stay connected even when Wi-Fi is unavailable.
What Are the Mobile Operators in Saint Helena?
Sure South Atlantic Ltd is the sole mobile operator in Saint Helena, providing a range of mobile and internet services.
How Much Is a SIM Card in Saint Helena?
A SIM card typically costs around £5. Data and calling plans vary, but you can expect to spend around £10 to £20 for a decent prepaid plan.
How Much Does Roaming Cost in Saint Helena?
Roaming charges depend on your home country and carrier, but they are generally higher than using a local SIM card. Check with your home provider for specific roaming rates, or consider purchasing a local SIM card to avoid high fees.
Can a Traveler Get a SIM Card in Saint Helena?
Yes, travelers can easily purchase SIM cards in Saint Helena. Simply visit the Sure South Atlantic Ltd office in Jamestown or other authorized outlets, present your passport for registration, and choose a suitable plan.
